BONSAI.IO TERMS & CONDITIONS

VERSION: 1.0

LAST UPDATED: JANUARY 2, 2026

1. THE BINDING AGREEMENT

THESE TERMS AND CONDITIONS (“TERMS”) GOVERN YOUR ACCESS TO AND USE OF THE BONSAI.IO MOBILE APPLICATION (“APP”), OPERATED BY JOSHUA FRIED AND SAMUEL MINKOV-TEMIS (COLLECTIVELY, “THE COMPANY”). BY CREATING AN ACCOUNT, CLICKING "I AGREE," OR USING THE SERVICE, YOU ENTER INTO A LEGALLY BINDING CONTRACT. IF YOU DO NOT AGREE, YOU MUST DISCONTINUE USE IMMEDIATELY.

2. AI STYLIST DISCLOSURE & SYSTEM LIMITATIONS

GENERATIVE AWARENESS: IN COMPLIANCE WITH THE EU AI ACT, YOU ARE NOTIFIED THAT YOU ARE INTERACTING WITH AN ARTIFICIAL INTELLIGENCE SYSTEM. ALL DESIGN OUTPUTS, CHAT RESPONSES, AND OBJECT PLACEMENTS ARE GENERATED BY NEURAL NETWORKS.

THE 10% MARGIN OF ERROR: YOU ACKNOWLEDGE THAT GENERATIVE AI CAN PRODUCE ARTIFACTS, SPATIAL INACCURACIES, OR "HALLUCINATIONS" IN APPROXIMATELY 10% OF RESULTS.

SERVICE "AS-IS": THE SERVICE IS PROVIDED ON AN "AS-IS" BASIS. THE COMPANY RESERVES THE RIGHT TO ROTATE, UPDATE, OR DEPRECATE SPECIFIC AI MODELS OR STYLES AT ANY TIME TO MAINTAIN SYSTEM STABILITY OR SAFETY COMPLIANCE.

3. USER-GENERATED CONTENT & WARRANTIES

OWNERSHIP OF INPUT: YOU RETAIN ALL OWNERSHIP RIGHTS TO THE ORIGINAL PHOTOS YOU UPLOAD.

USAGE WARRANTY: YOU REPRESENT AND WARRANT THAT YOU OWN OR HAVE THE LEGAL RIGHT TO UPLOAD ANY IMAGERY PROVIDED TO THE APP. YOU AGREE NOT TO UPLOAD PHOTOS CONTAINING PERSONALLY IDENTIFIABLE INFORMATION (PII) OF THIRD PARTIES, ILLEGAL CONTENT, OR IMAGERY THAT INFRINGES ON INTELLECTUAL PROPERTY.

AI TRAINING LICENSE: YOU GRANT THE COMPANY A NON-EXCLUSIVE, ROYALTY-FREE, WORLDWIDE LICENSE TO USE ANONYMIZED DATA DERIVED FROM YOUR DESIGN SESSIONS TO IMPROVE OUR MACHINE-LEARNING MODELS.

4. INTELLECTUAL PROPERTY & OUTPUT OWNERSHIP

OUTPUT RIGHTS: WHILE YOU OWN YOUR INPUT, PURELY AI-GENERATED OUTPUTS (THE RENDERED DESIGN) MAY NOT BE ELIGIBLE FOR COPYRIGHT UNDER CURRENT LAW. THE COMPANY GRANTS YOU A PERPETUAL, WORLDWIDE, NON-EXCLUSIVE LICENSE TO USE THESE DESIGNS FOR PERSONAL AND COMMERCIAL INSPIRATION.

PROPRIETARY TECHNOLOGY: YOU ARE STRICTLY PROHIBITED FROM REVERSE-ENGINEERING, "DISTILLING," OR SCRAPING OUR PROPRIETARY SPATIAL COORDINATE MATH, "MAGIC LASSO" LOGIC, OR UI INTERACTIONS TO TRAIN COMPETING MODELS.

5. MANDATORY HUMAN-IN-THE-LOOP (HITL)

VERIFICATION REQUIREMENT: YOU ARE LEGALLY REQUIRED TO MANUALLY VERIFY ALL DIMENSIONS, SAFETY STANDARDS, AND PHYSICAL FEASIBILITY BEFORE:

1. PURCHASING PHYSICAL FURNITURE OR DECOR.

2. PERFORMING STRUCTURAL OR ELECTRICAL MODIFICATIONS.

3. ENGAGING LICENSED CONTRACTORS.

NON-PROFESSIONAL STATUS: BONSAI.IO IS AN INSPIRATION TOOL, NOT A PROFESSIONAL ARCHITECTURAL OR ENGINEERING SERVICE. THE COMPANY IS NOT LIABLE FOR PHYSICAL IMPLEMENTATION FAILURES OR SAFETY HAZARDS RESULTING FROM THE USE OF AI SUGGESTIONS.

6. PRODUCT REPRESENTATION & AFFILIATE DISCLOSURE

VISUAL APPROXIMATION: AI-RENDERED REPRESENTATIONS OF PRODUCTS ARE APPROXIMATIONS ONLY. ACTUAL PRODUCT COLOR, DIMENSIONS, TEXTURE, AND MATERIALS MAY VARY SIGNIFICANTLY FROM THE DIGITAL VISUALIZATION.

FTC DISCLOSURE: BONSAI.IO EARNS A COMMISSION ON QUALIFYING PURCHASES MADE THROUGH THIRD-PARTY LINKS (E.G., AMAZON, WAYFAIR) SUGGESTED BY THE AI. WE ARE NOT RESPONSIBLE FOR THE FULFILLMENT, SHIPPING, OR QUALITY OF PRODUCTS PURCHASED FROM THESE VENDORS.

7. HYBRID SUBSCRIPTIONS & PAYMENTS

DUAL PROCESSOR NOTICE: WE UTILIZE BOTH APPLE IN-APP PURCHASES (IAP) AND STRIPE FOR BILLING.

PLATFORM SILOS: SUBSCRIPTIONS PURCHASED VIA APPLE ARE MANAGED VIA YOUR APPLE ID SETTINGS. ONE-TIME "MESSAGE PACKS" OR "STYLE UNLOCKS" PURCHASED VIA STRIPE ARE MANAGED WITHIN THE APP’S PROFILE.

REFUND POLICY: APPLE IAP REFUNDS MUST BE REQUESTED THROUGH APPLE. STRIPE-BASED TRANSACTIONS ARE ELIGIBLE FOR REFUND ONLY IN CASES OF DOCUMENTED SYSTEM FAILURE AND MUST BE REQUESTED VIA SUPPORT@BONSAI-APP.COM.

8. ELIGIBILITY & PRIVACY

AGE ASSURANCE: THIS APP IS FOR USERS 13+. IN TEXAS, UTAH, AND LOUISIANA, WE UTILIZE APP STORE SIGNALS TO ENSURE COMPLIANCE WITH STATE-LEVEL MINOR PROTECTION LAWS.

RIGHT TO ERASURE: UNDER THE CALIFORNIA DELETE ACT AND NJDPA, DELETING YOUR ACCOUNT VIA SETTINGS WILL TRIGGER A PERMANENT PURGE OF YOUR DATA FROM OUR ACTIVE PRODUCTION SERVERS WITHIN 30 DAYS.

SMS CONSENT: PROVIDING YOUR NUMBER FOR OTP VERIFICATION CONSTITUTES EXPRESS WRITTEN CONSENT TO RECEIVE AUTOMATED TRANSACTIONAL SMS MESSAGES. MESSAGE AND DATA RATES MAY APPLY.

9. DISPUTE RESOLUTION: ARBITRATION & WAIVER

BINDING ARBITRATION: ANY DISPUTE ARISING FROM THE USE OF THE APP WILL BE SETTLED BY INDIVIDUAL, BINDING ARBITRATION IN THE STATE OF NEW JERSEY.

CLASS ACTION WAIVER: YOU AGREE TO BRING CLAIMS AGAINST THE COMPANY ONLY IN AN INDIVIDUAL CAPACITY AND WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE PROCEEDING.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR SPECIAL DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID FOR THE SERVICE DURING THE SIX (6) MONTHS PRECEDING THE CLAIM.

11. CONTACT & JURISDICTION

JURISDICTION: STATE OF NEW JERSEY, UNITED STATES.

EMAIL: hello@bonsai-app.io

OWNERS: JOSHUA FRIED AND SAMUEL MINKOV-TEMIS

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